Faqs

It is an acronym for ‘intense pulsed light’. This kind of revolutionary technology is clinically proven and has been used in professional settings for more than 15 years. Now, the powerful, fast pulsing light is available in a handheld, DIY device that’s safe for use at home.

Absolutely, yes! The technology is clinically proven and completely safe. In fact, it is primarily used by dermatologists in professional salons.

Unlike shaving, which just cuts hair off at the surface, the intense light destroys the hair cells and treats at the root. The light energy and subtle heat are absorbed by melanin (colour) in your hair and then it is destroyed, although it might not fall out immediately. IPL just puts the follicle in a ‘sleep state’ to dramatically slow regrowth.

Absolutely, our Sugary Silk IPL laser offers a Skin Rejuvenation mode. In this mode it sends high intensity pulses which stimulates regeneration of collagen and elastic fibre. This results in a skin rejuvenation and wrinkle reduction.

The Sugary Silk IPL works for most skin tones and hair colours but isn’t effective for users with very dark skin because the melanin in that skin type will absorb the laser heat instead of the hair follicle. Similarly, very light blonde, red, and grey hair won’t be effectively treated because there isn’t enough melanin to heat up and destroy the cells. The Sugary Silk IPL device works best for users with light skin and dark hair.

Just like that glass of red wine, it’ll have to wait. Just as a precaution, please do not use this device while pregnant or breastfeeding.

Our device offers extremely long-lasting results however no form of laser hair removal is permanent, even at the clinics. Just be careful when companies claim “permanent” hair removal, as this term technically means that there will be no regrowth of hair for 6 months. To maintain long-term results, we advise using our device once a week for 8 weeks, then just once every month or 3 months for maintenance. 

As there is heat involved, slight blackening on/around the light window is normal and will not affect your handset, how it works or the results at all.

Yes, this is completely normal. As the light energy is heating the hair, you may smell a slight burning, but this just means there may be some hairs that have not been shaved. Please ensure that you have prepped the skin correctly, and that the skin is completely shaved before starting your session.

No, it’s almost entirely painless – and compared to waxing or plucking, it’s a dream! Some users experience a warm, tingling sensation, but that’s all.

Yes! The all-in-one device is safe to use across your entire body – legs, arms, armpits, moustache, and even Brazilian. Also, rejuvenate your skin with the same device for sugary silk results. Just make sure to take extra care when treating areas around your eyes.

You should avoid artificial tanners. If you’ve recently used a tanning bed, it’s best to wait 2 weeks before using the device and wait 48 hours after treatment to tan again.

It is really important to shave with a sharp razor approximately 12-24 hours before using the handset. We know, shaving isn’t fun, but this ensures that there is no hair on the surface to absorb light waves and cause burns.

The IPL laser affects the root of your hair, so you should never wax, pluck, or otherwise remove the entire hair during the 8-week regimen. Instead, simply shave when required and enjoy the smooth, soft skin transformation.

The device has a built-in safety sensor, so it won’t pulse and flash light unless the entire treatment window is pressed against your skin. But for extra eye protection, we include safety spectacles.

You actually have to be careful when anyone claims ‘permanent’ hair removal as all forms of IPL/Laser hair removal require some maintenance, or eventually the hair will start growing back. After completing your initial sessions with our handsets, you will only have to use your handset once every 3 months to maintain smooth, hairless skin.

Our handsets have 2 modes you can use it on.

Manual mode, where the handset will flash as you press the trigger button.

Auto mode, where the handset will flash on its own (when ready), without you pressing any buttons at all.

Definitely! Our handsets are suitable for both men and women.

No. This product is a once-off purchase. There is absolutely no need for replacements or refills.

Cleaning of the handset is advised after each use. You can use an alcohol wipe, or any antibacterial product to clean down the handset and the light window after treatment. Ensure your handset is powered off, and not plugged in before doing so. You should then store the handset in a cool, dry place after use (once the handset is completely dry).

After your laser hair removal treatment, it is recommended to stay out of the sun because of your skin’s increased vulnerability to UV rays. You want your skin to be as light as possible during your treatments, so don’t go tanning or forget to wear sunscreen. Use a sunscreen with an SPF 50 or higher for two weeks before and after each treatment.

Artificial tan is fine after using our IPL.

But for sun tanning you should always wait 48 hours to tan after using your handset. 

If you have recently been sun tanning, we recommend waiting 2-4 days before using your handset. The same applies for sun beds. We advise removing all artificial tan before using our handsets, as the light energy may be more attracted to the pigments in the skin, rather than the melanin in the hair. You can reapply the artificial tan after your session once the skin has relaxed.

As there is heat involved, slight blackening on/around the light window is normal and will not affect your handset, how it works or the results at all.

Join Our Sugary Silk
family and get updates on all exclusive discounts, promotion codes and tips right in your inbox.

By Clicking Sign Up Now, you agree to receive marketing text message from Sugary Silk at the number provided including messages sent by auto dialler. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply STOP to cancel. View our Privacy Policy and  Terms & Condition for more information.

Scroll to Top